Terms & conditions

Who these terms cover

“Cydeavor,” “we,” and “us” mean CYDEAVOR LLC, a South Carolina business. These terms apply to the learning platform and any other Cydeavor website, software, or service that expressly links to or incorporates them. Separate products do not become part of your purchase simply because the same company operates them.

By creating an account, enrolling in a free course, or placing an order after these terms are presented, you agree to them. You must be at least 18 and able to enter a binding agreement, or have reached a higher age of majority required where you live. If acting for a business, you must have authority to do so. If you do not agree, do not create an account or place an order.

A separately accepted written agreement or offer-specific term controls an actual conflict for that offer. Mandatory consumer rights always take precedence. The Privacy policy explains our data practices; accepting these terms does not provide blanket consent to marketing or unrelated data uses.

What your enrollment includes

Your course page and checkout identify the course, included lessons and downloads, price, currency, and applicable charges. Course prices may differ. Any applicable tax is disclosed at checkout. Each course has its own price and is purchased separately unless an offer expressly includes more than one course.

A course marked Free does not require payment or a payment card. It is not a trial that converts to a paid subscription. Later price changes do not charge you for an existing free enrollment.

A one-time course purchase is not a subscription, does not renew, and does not grant access to every Cydeavor course or future service. New courses, new editions sold separately, individual design work, and unlimited personal support are not included unless the offer expressly says so.

AI accounts, external software, printing, and other third-party services are separate. The branding course uses your own ChatGPT or Claude account and the supplied questionnaire and template. No custom GPT, embedded AI service, or AI subscription is included.

Your course and resource license

Your purchase or free enrollment gives you a license to access and use the course; it does not transfer ownership of the course content. This is a limited, non-exclusive, non-transferable license for the enrolled learner, subject to these terms.

You may watch the lessons and download the resources offered for download. You may complete and adapt the included questionnaires, prompts, and templates for your own business or for client work, and provide completed, customized deliverables to your clients. Your clients do not receive access to your learner account or the course videos.

You may not share or resell account access, copy or redistribute the course videos, remove ownership notices from course materials, or sell or distribute the blank templates, prompts, or course materials as a competing template pack or course without our written permission. This does not restrict uses that applicable law permits without a license.

You retain rights you hold in your own original materials. We do not claim ownership of your independent brand work. Fonts, stock assets, AI outputs, and other third-party material may have separate terms; our license does not grant rights we do not own.

Cyro and our brand assets

CYDEAVOR LLC claims trademark rights in the Cyro™ name and the distinctive Cyro blue-octopus mascot design used to identify our goods and services. The ™ symbol indicates a trademark claim, not federal registration. This claim concerns our specific brand identifiers, not the general idea of a blue octopus or independently created octopus artwork.

Course enrollment and access to this website do not grant a license to use our name or mascot as your own branding, to market merchandise bearing our marks, or to suggest sponsorship, endorsement, or affiliation without our written permission. You may refer to Cydeavor and Cyro accurately in commentary, reviews, or other uses permitted by applicable law. Nothing in these terms restricts fair use or other rights that the law permits without our permission.

We reserve any copyright rights we hold in original human-authored contributions to our brand materials. Some mascot imagery was created using generative AI; we do not assert copyright in purely AI-generated elements merely because we commissioned, prompted, or published them. This notice does not create intellectual-property rights beyond those provided by law or override third-party rights.

For permission to use our brand assets, contact help@cydeavor.com. The course and resource license above continues to govern your permitted use of learning materials and your own client deliverables.

Access and availability

“Lifetime course access” means your enrolled course access has no scheduled expiration or renewal fee while Cydeavor continues to provide that course. It does not promise that the platform or a third-party provider will operate forever, or include every future product, upgrade, or service.

Keep copies of the downloadable materials and work you create. Lawfully downloaded resources may continue to be used under this license if online delivery later ends, unless access was terminated for misuse or the license was otherwise lawfully revoked.

We may update content, correct errors, or interrupt access for maintenance and security. We will not use routine updates to remove the essential value promised at purchase. If we permanently retire a paid course, we will provide reasonable advance notice where practicable and an opportunity to save materials we can lawfully make downloadable. This does not remove any remedy required for failure to deliver what was promised.

Your account and safe use

Provide accurate account information, keep control of your sign-in credentials, and let us know if you suspect unauthorized access. Access belongs to the enrolled learner. Do not share an account or access another person’s course or data without authorization.

Use the platform lawfully. Do not upload malware, impersonate someone, interfere with service, circumvent access controls, or misuse another person’s private information or intellectual property. Security testing requires explicit written authorization with an agreed scope; a public website is not general permission to test it.

We may restrict access when reasonably necessary to address a security incident, fraud, unpaid charges, or a material violation. Where appropriate, we will explain the issue and provide a reasonable opportunity to resolve it. Restrictions will not remove rights or remedies that cannot lawfully be waived.

Payments and refunds

Stripe processes course payments. You authorize the amount shown when you confirm payment. We do not receive your full payment-card number. A receipt and the checkout disclosures identify the transaction; contact us promptly if you notice an error.

Course purchases are final and non-refundable, except where required by law. You may request a discretionary exception, but approval is not guaranteed.

Email help@cydeavor.com with your purchase details, the issue, and why you are requesting an exception. A request does not create an entitlement to a refund. Read the full Refund policy, including required remedies and the effect of an approved refund on access. Nothing here restricts lawful payment disputes.

Learning, AI, and professional judgment

Courses provide education and practical examples, not a promise of a particular income, business result, design quality, agency valuation, legal clearance, or security outcome. Results depend on your inputs, review, decisions, software, and circumstances.

AI output can be inaccurate, inconsistent, or similar to other work. Review it before use, check appropriate licenses, and obtain professional advice when needed. We do not guarantee that a logo is unique, copyrightable, or eligible for trademark registration. Course materials are not legal, tax, or individualized professional advice.

Use only information and client materials you have permission to share with an external AI provider. Do not upload passwords, payment credentials, confidential client information, or sensitive personal data into an AI conversation without appropriate authority and safeguards.

Separate projects, software, and future subscriptions

If you separately hire us for technology, marketing, cybersecurity, automation, or other work, a proposal or agreement should identify scope, deliverables, responsibilities, timing, fees, revisions, ownership, and cancellation terms. No future feature or service is included merely because it is discussed on our website.

If recurring offers are introduced, their price, billing interval, renewal terms, cancellation method, and access after cancellation will be disclosed before enrollment and any required consent obtained. A one-time purchase will not be converted into recurring billing without your separate agreement. Cancellation and refund rights will depend on that offer and applicable law.

Responsibility and limitations

We aim to provide useful, dependable services but cannot promise uninterrupted availability or error-free third-party tools. Except for express commitments and protections required by law, services are provided as available without additional implied warranties to the extent those warranties can lawfully be excluded.

To the extent permitted by law, neither party is liable to the other for indirect or consequential losses that were not reasonably foreseeable. Cydeavor’s total liability arising from an offer is limited to the amount you paid for that offer; for recurring services, the limit is fees paid for the affected service in the preceding 12 months.

These limits do not apply to fraud, intentional misconduct, gross negligence, liability for death or personal injury where it cannot be limited, or any other liability, warranty, or consumer remedy that applicable law does not allow us to exclude or limit. Nothing limits delivery obligations or mandatory refunds.

Resolving concerns and changes to these terms

Contact help@cydeavor.com so we can understand and help resolve a concern. Doing so is encouraged, not a condition of exercising payment-dispute rights, making a lawful report, or preserving a legal deadline. These terms do not restrict honest reviews.

South Carolina law governs to the extent permitted by applicable law. Courts in Greenwood County, South Carolina, and federal courts with jurisdiction there are the agreed forum where lawful. Mandatory protections and any right to bring a consumer claim in another competent court remain unaffected.

We may update these terms for new offers or changes to the service. We will identify the effective date and provide notice of material changes through an appropriate channel. Changes will not retroactively remove existing purchase rights or change an agreed one-time price. Where law requires consent, we will request it. If a provision is unenforceable, the rest applies to the extent lawful.