Refund policy

Course purchases are final

Course purchases are final and non-refundable, except where required by law. You may request a discretionary exception, but approval is not guaranteed.

We do not offer a money-back guarantee, trial period, or routine refunds for a change of mind, lack of time, not using or completing the course, or deciding it is not the right fit. Your purchase provides access to digital learning content and the resources described in the offer.

Deleting your account or choosing to stop using a course does not itself create refund eligibility. This policy does not limit the rights described below.

You can ask us to review an issue

If something is wrong, email help@cydeavor.com. Tell us what happened, why you are requesting a refund, and what resolution would help.

• Include the email address used for the purchase and the course name.
• Include your receipt or order reference if available.
• Describe the issue and any steps you have already tried.

Please do not send passwords, full payment-card numbers, or confidential client files.

We may approve or decline a goodwill exception at our discretion. Sending a request, receiving support, or having a request reviewed does not mean a refund has been approved. An exception for one purchase does not promise an exception for another. You should purchase on the understanding that a refund is not expected.

Your legal rights remain protected

This policy does not exclude or restrict any refund, cancellation, repair, replacement, price reduction, or other remedy required by applicable law. Where the law requires a remedy, it is not a discretionary exception.

If you believe you were charged in error, charged twice, did not authorize a payment, cannot access content you purchased, or received content that is materially different from what was promised, contact us so we can investigate and provide any remedy you are entitled to.

You retain any rights to dispute a payment with your payment provider, report a concern to a regulator, or seek another lawful remedy. Contacting us first is helpful but is not a condition of exercising those rights or meeting their deadlines.

If a refund is approved

We will confirm the amount and any effect on course access in writing. Approved refunds are normally returned to the original payment method; processing time depends on the payment provider. A full refund normally ends access to that course. A partial refund does not automatically end access unless we tell you otherwise and applicable law allows it.

We do not deduct a processing fee from a refund where doing so would reduce a remedy required by law.

Other services and future offers

This final-sale policy applies to Cydeavor course purchases that present it before checkout. A service project, software subscription, or other offer may have its own written cancellation and refund terms. Those terms will be presented with that offer; purchasing this course does not enroll you in a subscription.

Policy changes apply to later purchases. We will not use an update to remove a right that applied when you bought your course. Read the Terms & conditions for the course license and access details.